Changelog

2022-12-13

Added

  • Define our brand in an increasingly competitive market: every order counts
  • Debrief peak season
    • 15% traffic increase compared to last year’s peak
    • Identify a couple of performance caps that we resolved: max transaction id, and replication slot lag

Changed

2022-11-17

Added

  • Parcel Perform culture values
    • We deliver for all our customers - fast!
    • We strive for excellence & ensure accountability
    • We embrace innovation & growth every day
    • We are stronger together as a diverse team
  • Introduce DevOps Chapter

Changed

  • Bobby fulfills its mission and enters hiatus
  • Final preparation for BFCM

2022-10-25

Added

  • Define official incident management process

Changed

  • Infrastructure ramp up for BFCM
  • Wrap up AWS cost optimization with a total 45% upside

2022-09-21

Added

  • Leadership offsite in Singapore
  • Start developing the Return management feature
  • Promote new Front-end Chapter Lead
  • Train devops knowledge for each squad with 15+ attendants

Changed

  • AWS cost optimization achieve 30%
  • Data lake implementation is well under way

2022-08-17

Added

  • Start the investment on a self-service data infrastructure
  • Introduce the CTO Office with Staff Engineers and DevOps
  • Strong ROI from AWS Cost Optimization

Changed

  • E-commerce industry outlook changed with low volume growth, limited funding, and higher cost
  • Move Data Engineering into Data & Insights
  • Bobby enters phase 2

2022-07-13

Added

  • Introduce Head of Data & Insights position
  • Tech hub’s new office at L8 The Grace, 71 Hoang Van Thai, District 7
  • Promote Staff engineer of Application logic and Staff engineer of Data pipeline
  • First series of workshop with Agile Fluency Model

Changed

  • Bobby gained some unexpected traction

2022-06-15

Added

  • Apply ML in Carrier Identification to challenge the current logic
  • Start the discussion around “one-epic” initiative - squads to focus on only one thing at a time, bring down WiP to one
  • Welcome Agile Coach to the rank

Changed

  • Total focus to error and exception handling over the course of 30 days to strength system stability

2022-05-18

Added

  • Start 2022 Intership #1. Code name: Janus
  • Introduce the concept of Tribe and provide a transition timeline
  • Welcome IT Risk and Compliance manager to the rank
  • Start Bobby secret project ;)

Changed

  • Manage to host not one but two internship programs in a year for the first time. Next program starts in Q3

2022-04-20

Added

  • Launch the US office!
  • Provide a general guidelines of Slack productivity
  • Roll out k8s for all development environments

Changed

  • Apply the revamped log pipeline on services
  • Remove AWS IAM, welcome SSO

2022-03-16

Added

  • Come out of Performance Review with some new promotions!
  • Enable on-demand automated regression test
  • Define Domain Boundary Principles to help define the scope of work between squads
  • Introduce Sentry as the center of exception handling process

Changed

  • Revamped log pipeline in POC stage
  • Optimize the cost per development environment by 50%

2022-02-16

Added

  • Introduce Head of Engineering position
  • Revamp log pipeline
  • Develop real-time Delivery Date prediction model

Changed

  • Further optimize database IOPS
  • Deprecate Notification Center v1

2022-01-19

Added

  • Delivered the best month in Parcel Perform history!
  • Introduce the new ML/Data tech squad.
  • Welcome the first Data Analysts to join the rank.
  • Define new process to handle vulnerability reports.
  • Introduce Parcel Perform Academy for continuous learning and knowledge upgrade after on-boarding week.

Changed

  • Proceed with stage 2 of the Infrastructure as Code movement.

2021-12-15

Added

  • Conduct various offsite meetings within the Tech team to define 2022.
  • Collude Server Heist.
  • Start collecting ideas for Internship Program 2022 - full on experience of running a cross-functional team.
  • Log4J raging all over the world. No impact on Parcel Perform.

Changed

  • Smoothest BFCM ever with a new record high traffic!
  • Various data teams are reformed under a single team structure and leadership.

2021-11-17

Added

  • Life in HCMC is coming back.
  • Parcel Perform office is fully open and WFH remains an option.
  • Prepare for peak season traffic.
  • Debut Lenses - DataOps for Kafka.
  • Conduct Interview Training series.
  • Perform Culture Workshop with Culture Design Canvas.
  • Serverheist has got 700+ visitors and 200+ players.

Changed

  • Revamp user roles in the admin portal for better security and confidentiality.

2021-10-13

Added

  • HCMC is gradually reopening.
  • Parcel Perform is back to office at 50% capacity and WFH remains an option.
  • Debut Orion squad: Parcel Monitor and public pages.
  • Debut Transformer squad: test automation and on-demand QA support.
  • Debut Staff Engineer career path for Individual Contributors.
  • Start serverheist.com guerilla marketing.

Changed

  • Formalize Engineering Growth Framework.

2021-09-15

Added

Changed

  • Improve Laptop Support Scheme.
  • Initiate the effort to stabilize velocity across squads.
  • External monitor is now for everyone.

2021-07-14

Added

  • HCMC goes to full lockdown due to Corona.
  • Parcel Perform applies a work from home setup.
  • Debut Iris squad: notification center and authentication.
  • First graphical designer in Vietnam office.
  • New FE Chapter Lead promotion.

Changed

  • Beta release serverheist.com.
  • Revise the graphical design process for scalability.

2021-06-15

Added

Changed

  • Alpha release serverheist.com.
  • Re-organize Confluence into feature-based spaces.

2021-05-12

Added

Changed

2021-04-14

Added

  • First townhall meeting from 5 different countries.
  • First OSS project: django-cacheops.
  • Debut Internship Project with FPT University.
  • Debut Data Excellence.

Changed

  • Squads' domain and scope of responsibility are furthered refined.
  • The renovation for Vietnam office has finished, doubling the office capacity.

2021-03-10

Added

  • Berlin office is ready to go.
  • Parcel Monitor is growing up & is becoming its own business line.
  • Debut Delivery Manager position whick manage Project Managers across squads.

Changed

  • PP Know Your Team is now a regular monthly event.
  • The renovation plan for Vietnam office is in inception.

2021-02-17

Added

  • Happy Lunar New Year!
  • Secure AWS Enterprise Account.
  • First internal PP Networking session across all offices was a great success.

Changed

  • Tech-debt budget is revised. Besides major tech investment, 20% of developer time is self-managed and spent on resolving tech-debt.

2021-01-13

Added

  • Debut Artemis squad: Portal experience & Parcel Monitor.
  • Debut Heimdall squad: System operation & performance engineering.

Changed

  • Squad 2.0
    • Product team members dedicated to squads and included in all squad activities.
    • Squad leadership team with three team members: Tech Lead, Product Lead, and Project Lead.
    • More squad related activities to strengthen the collaboration.